Who determines FFP certification?

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• What is involved in the ISTA 6-Amazon.com-SIOC testing?

  An overview of ISTA 6-Amazon.com-SIOC can be found on ISTA.org at the following link: click here  Additionally, videos of test elements being conducted can been seen on AboutAmazon.com: click here

• Under which ISTA 6-Amazon.com-SIOC test type does my packaged-product fall?

  ISTA 6-Amazon.com-SIOC Packaged-Product Test Types: Type A:   Shipment Method: Parcel Delivery of Individual Packaged-Products Handling Method: Standard Handling Method Weight & Dimensions: Less than 50 lb (23 kg) & Girth equal to or less than 165” ...

• What is ISTA’s role in ISTA 6-Amazon.com testing?

  ISTA is a not-for-profit trade association with a mission to empower organizations and their people to minimize product damage throughout distribution and optimize resource usage through effective package design.  In efforts to achieve this mission ...

• What are the tiers of Amazon approval?

  Details on “Amazon Packaging Certification Guidelines” can be found on AboutAmazon.com at the following link: click here

• Who do I contact with questions about Amazon's Frustration Free Packaging Program?

  ISTA is only able to address matters that relate to the test protocols themselves.  Amazon is leveraging ISTA’s test protocols as part of an Amazon led initiative to help vendors enhance their packaging. Questions about who can participate in the ...