Why is Amazon leveraging laboratory testing as part of their Frustration-Free Packaging program?

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• Who do I contact with questions about Amazon's Frustration Free Packaging Program?

  ISTA is only able to address matters that relate to the test protocols themselves.  Amazon is leveraging ISTA’s test protocols as part of an Amazon led initiative to help vendors enhance their packaging. Questions about who can participate in the ...

• What is involved in the ISTA 6-Amazon.com-SIOC testing?

  An overview of ISTA 6-Amazon.com-SIOC can be found on ISTA.org at the following link: click here  Additionally, videos of test elements being conducted can been seen on AboutAmazon.com: click here

• What packages qualify for Amazon's incentive program i.e. the “letter?”

  Definitions for what packages qualify can be found on Amazon’s website under “Frustration-Free Packaging Vendor Incentive Program FAQ’s”.

• What is APASS and will Amazon accept reports from non-APASS labs?

  Amazon’s Packaging Support and Supplier Network (APASS) is a program that was initiated by, and is led by, Amazon.  Questions regarding the APASS program need to be directed to Amazon at CPEX-lab-trainers@amazon.com   While there are likely business ...

• What is ISTA’s role in ISTA 6-Amazon.com testing?

  ISTA is a not-for-profit trade association with a mission to empower organizations and their people to minimize product damage throughout distribution and optimize resource usage through effective package design.  In efforts to achieve this mission ...